SGCC produces educational resources to improve consumer and stakeholder awareness and understanding of modernized electrical systems. A variety of grid modernization resources are available to the public as videos, infographics, websites, fact sheets and toolkits.
Consumer Information Kit for the Smart Grid:
|Fact Sheets & Videos
A package of consumer-facing fact sheets to address consumer concerns with hot topics in smart grid including consumer benefits, power quality, outage restoration, data privacy, debunking myths, pricing plans, and health concerns.
Consumer Educational Website:
|What Is Smart Grid?
A consumer-facing, educational website with a user-friendly layout and graphically colorful theme to facilitate consumer understanding and support for smart grid offerings.
Consumer Oriented Videos:
|The Next Innovation
A video by SGCC to educate and excite consumers about the benefits of modern day advancements being made to the electric grid that puts into perspective what a monumental time this is in the history of human innovation by displaying a timeline of the inventions that led up to it.
|Separating the Facts from the Fiction
A video by SGCC that reveals the truth about advanced electrical meters, or “smart meters,” dispelling misinformed claims which allege that that these devices infringe on personal privacy, are harmful to human health.
Consumer Value Proposition:
|Smart Grid CVP Communications Toolkit
A research-based resource with actionable takeaways and a cache of ready-to-use communications tools, including short- and long-form messaging, banner images and an infographic.
|Consumer Value Proposition Video
A summary of benefits that consumers will receive with the smart grid and how we can best communicate them. Answers the questions that consumers should rightfully ask including “What’s in it for me?” and “What’s in it for ‘us’?”
|Smart Grid: Where Power is Going
An infographic that aims to highlight energy and monetary savings and what they actually mean to consumers. It answers the question on how the smart grid can increase the U.S. grid’s efficiency by 9% and what does that 9% really amount to?
Industry Educational Fact Sheet:
|Top 5 Social Media Takeaways
During SGCC’s 2013 Consumer Symposium, David Lawrence, San Diego Gas & Electric’s Social Media Manager, discussed what works and what doesn’t in engaging consumers through digital channels, offering the top 5 best practices and helpful guidelines.