Resource Library > Utility Preparedness

 

Smart Grid CVP Communications Toolkit

A research-based resource designed to help utilities and their partners effectively convey these smart grid benefits to consumers with actionable takeaways and a cache of ready-to-use communications tools, including short- and long-form messaging, banner images and an infographic.

Published: February 21, 2017
Categories: Consumer Engagement, Educational Materials, and Utility Preparedness.
Author: Smart Grid Consumer Collaborative.
Resource Type: Toolkits.
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Customer Experience and Expectations Webinar

A webinar featuring Patty Durand and Bridget Meckley from SGCC along with Gomathi Sadhasivan, Lead – Customer Decision Sciences with DNV GL, who covered the takeaways from the recently released Customer Experience & Expectations study and explored how utilities can […] Read More

Published: January 19, 2017
Categories: Consumer Engagement and Utility Preparedness.
Author: Smart Grid Consumer Collaborative.
Resource Type: Webinars.
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Energy Analytics: Keeping up with Customer Expectations Webinar

A webinar featuring a closer look at customer energy analytics featuring Michael Murray from Mission:data Coalition, David Grant from Tendril and Cheryl Linder from IBM as they discussed analytics solutions, success stories and the challenges faced.

Published: November 29, 2016
Categories: Consumer Data, Consumer Engagement, and Utility Preparedness.
Author: Smart Grid Consumer Collaborative.
Resource Type: Webinars.
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Distributed Energy Rate Design and Compensation Manual

A manual by the National Association of Regulatory Utility Commissioners to assist jurisdictions in identifying issues related to distributed energy resources and assist regulators in answering questions in a way most appropriate for their jurisdiction.

Published: November 11, 2016
Categories: Distributed Generation, Pricing Plans, and Utility Preparedness.
Author: NARUC.
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