Consumer Engagement

Consumer adoption of the new technologies and services being deployed is ultimately the key to the success of the smart grid. Browse in this section for important news and resources dealing with customer engagement challenges and success stories.

Reaching and Reassuring the Consumer: SGCC’s 2012 Initiatives

In 2012, SGCC plans to host a set of exclusive, members-only conference calls on the topics that matter most to our members. In each month, you’ll find a friendly forum to ask questions, share challenges or successes, discuss, debate and brainstorm solutions to consumer engagement issues. Most smart grid industry stakeholders can agree that there [...] Read More

PG&E’s Green Button a hit with eMeter’s Chris King

February 14th, 2012 – In a recent blog entry (which received coverage by Smart Grid News), Chris King, President of eMeter Strategic Consulting and Chief Regulatory Officer of eMeter, shared a close-to-home experience with PG&E’s Green Button. In exploring his mother-in-law’s energy usage on the utility’s website, he discovered numerous new features that will help [...] Read More

Weekly News Roundup

Starting this week, SGCC brought you summaries of top news stories in the smart grid industry. Missed a day or two? Feeling out of touch? Get your news in a quick gulp from this end-of-week roundup: Monday, 2/6: Revolutionizing the energy industry – An article by Transmission & Distribution World Magazine showed that the energy [...] Read More

IBM releases new consumer survey report

February 9, 2012 – IBM recently released its latest customer survey report, Knowledge is Power: Driving Smarter Energy Usage Through Consumer Education. The report, supplemented by statistics from IBM’s comprehensive 2011 Global Utility Consumer Survey, urges companies with a stake in the planning, development, and deployment of smart grid and smart meter technologies to incorporate [...] Read More

Member Spotlight: Electric Power Research Institute (EPRI)

About the Electric Power Research Institute: The Electric Power Research Institute, Inc. (EPRI) is an independent nonprofit that conducts research and development relating to the generation, delivery, and use of electricity for the benefit of the public. Quick Facts: EPRI brings together its scientists and engineers, as well as experts from academia and industry, to [...] Read More